Cancellation Policy
📋 Cancellation Policy – PI House
At **Maison PI**, we understand that plans can change. That's why we apply a clear, fair cancellation policy aligned with short-term rental industry standards.
Cancellation policy for short stays:
- Full refund if the cancellation is made at least 14 days before the scheduled arrival.
- Partial refund (50% of the total amount) between D-14 and D-7.
- No refund if the cancellation occurs less than 7 days before the arrival date.
Cancellation policy for long stays
- Full refund only if the cancellation is made at least 30 days before arrival.
- No refunds will be issued after this period.
⚠ General Terms and Conditions
- The refund will be processed within 7 to 14 working days, depending on the payment method used.
- Service fees (cleaning fees, tourist taxes, etc.) are non-refundable unless otherwise stated.
- In the event of force majeure or administrative closure (e.g., lockdown), a cancellation without charge may be considered on a case-by-case basis.
- Cancellation requests must be sent via our contact form or by email to: **contact@maisonpi.com**
